KeyCare secures $27.4 million to expand AI-powered virtual care integrated with Epic

KeyCare, a healthcare technology innovator specializing in AI-powered virtual care solutions, has successfully raised $27.4 million in a recent funding round. This capital injection is aimed at accelerating the deployment and adoption of its virtual care platform across health systems nationwide, according to Business Wire.

Funding round accelerates KeyCare’s growth in virtual healthcare

At the core of KeyCare’s offering is a suite of virtual care tools designed to integrate deeply with Epic, the most widely used electronic health record (EHR) system in the United States. By embedding its technology within Epic’s infrastructure, KeyCare enables hospitals and clinics to extend care beyond traditional settings, improving both efficiency and patient experience.

The funding round saw participation from established investors such as Altimeter Capital, Felicis Ventures, and Jackson Square Ventures, alongside new backers interested in the company’s potential to transform care delivery. KeyCare intends to use these funds to expand its engineering and clinical teams, enhance its AI capabilities, and support health systems through onboarding and implementation processes.

As healthcare systems grapple with increased demand, clinician shortages, and growing operational pressures, the need for AI-assisted virtual care tools has never been more urgent. KeyCare’s platform addresses these challenges by automating routine tasks and supporting clinicians in delivering high-quality care remotely.

Digital health technology enhances clinical workflows with AI

KeyCare’s technology leverages artificial intelligence to improve the efficiency and effectiveness of virtual care workflows. The platform automates routine follow-up communications, prioritizes patients based on clinical risk factors, and streamlines care coordination among multidisciplinary teams.

A critical differentiator of KeyCare’s solution is its deep integration with Epic’s EHR system. This interoperability ensures that healthcare providers access comprehensive patient data within familiar workflows, minimizing the friction often associated with adopting new digital tools. The platform’s ability to pull relevant clinical information directly from Epic supports informed decision-making and reduces administrative burden.

The company emphasizes that its AI-powered virtual care solution is designed to augment clinical teams. By automating time-consuming, repetitive tasks, KeyCare allows healthcare professionals to focus on complex patient needs, thereby enhancing overall care quality.

The growing demand for virtual care, fueled by persistent workforce shortages and changing patient expectations, has prompted healthcare organizations to seek scalable technology solutions. Investors highlight the value of platforms like KeyCare’s that integrate deeply with existing systems to maximize impact and adoption.

Health technology innovations address modern healthcare challenges

KeyCare was founded with a mission to bridge gaps in healthcare delivery by leveraging technology. Healthcare organizations today face mounting challenges, including rising costs, clinician burnout, and the need to provide personalized, accessible care to diverse populations.

By embedding its virtual care tools within Epic’s ecosystem, KeyCare offers a solution that fits seamlessly into existing clinical workflows, reducing disruption and training requirements. This approach not only enhances clinician adoption but also supports sustainable, long-term integration of virtual care models.

The virtual care market has expanded rapidly in recent years, propelled by telehealth adoption during the COVID-19 pandemic and ongoing shifts toward value-based care. Health systems increasingly prioritize digital solutions that support chronic disease management, remote monitoring, and improved patient engagement.

KeyCare’s AI-powered, interoperable platform positions it well within this evolving landscape. By automating routine interactions and enhancing care coordination, the company helps health systems reduce unnecessary hospital visits, improve follow-up rates, and manage patient populations more effectively.

KeyCare’s expansion plans to advance virtual healthcare solutions

With this latest infusion of capital, KeyCare plans to accelerate product development and broaden its support infrastructure. This includes growing its engineering team to advance AI algorithms and enhance platform capabilities, as well as expanding clinical operations staff to ensure smooth implementation and ongoing customer success.

The company also intends to deepen partnerships with health systems and Epic itself, facilitating broader adoption and integration of its virtual care solutions. Customized workflows and specialty-specific modules are in development to better serve a range of clinical environments, from primary care to specialty clinics.

Looking forward, KeyCare envisions its technology as a central component of future healthcare models that combine in-person and virtual care seamlessly. By providing AI-driven insights and automated support, the platform aims to empower clinicians to deliver proactive, patient-centered care at scale.

KeyCare’s recent funding round underscores growing confidence in the company’s vision and technology. As healthcare continues its digital transformation, solutions that enhance existing workflows and improve care accessibility will be vital to meeting the demands of patients and providers alike.